1. Give us a call at our toll free number (866) 657-0004, and a human will pick up the phone – no phone trees!

2. Send us an email at creditunion@tumcu.org.

3. Send us physical mail to PO Box 13680 Richmond, VA 23225.

4. Click the button below to contact us online, and a TUMCU representative will get back to you shortly.


TUMCU Office Hours

Monday – Friday : 9:00am – 5:00pm
Saturday – Sunday: Closed


To report a lost or stolen credit card, call 1-866-454-6216.